Need Help? We got's helping hands!
If you are looking for a little rub and tug we can't help but if you need help with FetLife you can check out our frequently asked questions below.
General
Profiles
- How do I change my nickname?
- How do I delete my account/profile?
- Can I deactivate my profile instead of deleting it?
- How do I put intro text about myself on my profile?
- My location isn't on your list, what do I do?
- I don't want everyone to know where I live, what do I do?
- Does FetLife allow multiple profiles?
- How do I make a secondary profile?
- Email Notifications
- How do I change my email address?
- What is the Main Feed? What's Latest Activity?
Pictures Videos And Writings
- How do I upload a picture to my profile?
- How do I upload a picture to FetLife via email?
- Can I set my Pictures, Videos, or Writings to Friends only?
- I am getting a "Content type" error when uploading a picture - what formats are allowed?
- How can I add or edit the caption on a picture or video I've already uploaded?
- Can I re-order my pictures or videos, or put them into folders?
- How do I delete a picture or video I've uploaded?
- How do I embed a video?
- Can I embed a picture in a writing?
- How do I edit or delete my Writing?
- I want to delete a comment I made.
- Why would I want to love stuff?
- Is my picture's metadata safe?
Groups
- What are the main differences between a closed group and a public group?
- Can a closed group be converted to an open group?
- Can an open group be converted to a closed group?
- How do I change my group's name?
- How do I join/leave a group?
- I just requested to join a closed group, now what?
- I’m the leader of a closed group, where can I find the join requests?
- How do I follow a thread?
- How do I start my own group?
- How can I add or remove group leaders?
- How do I delete a new discussion I started in a group?
- How do I remove or ban a member from my group?
- How do I ban someone from my group if they've already left?
- I don't want to be a group leader anymore, what should I do?
- How do I make a thread sticky?
- How do I unembed a video in my group?
- The "mod" banned me from the group - what can I do about it?
- How do I delete my group?
Events
Content Copyright And Permissions
- I'm in a Picture/Video that was posted on FetLife, and I didn't give permission!
- Someone posted my work without my permission! Pic/Vid/Writing - Digital Millennium Copyright Act (DMCA) notice / takedown
- My work was taken down by mistake, what up with that Jerry?
- Questionable Copyright report
Tech Support
- Trolls in Fetlife don't work!
- Is there a mobile version of FetLife?
- Supported Browsers
- How do notifications work?
- Why did I get locked out?
Personal Safety On Fetlife
- How do I block another Member?
- What does a block do?
- Who have I blocked?
- How do I unblock someone?
- What can I do if someone is following me everywhere in FetLife (Restraining Order)?
- What’s a FetLife Warning?
- What’s a “Time-Out”?
- What’s a FetLife Ban?
- Why won't you ban their IP?
- I'm scared for my life - in real life!
Login Issues
- How do I change my password?
- I forgot my password! What can I do?
- I've already signed up to FetLife but I can't remember my nickname.
- Why can't you just send me my password?
- I can't login and I don't have access to my email address associated to my profile.
- What is a good password?
- After I enter my info, the page just refreshes
- I keep getting an error
Friends And Relationships
- How do I add/delete a friend?
- How do I add/change/delete a relationship with someone else?
- I can't update my relationship!
- Why can't I search by age/sex/etc?
Fetlife Mail
- I can’t send any more messages, what is this Spam/Jerkface thing?
- I’ve seen some text formatting, how can I do this?
- How do I delete or archive a Message?
- How can I find messages I archived or sent?
Fetishes
- How can I add a fetish not listed?
- I want to start over! How can I get rid of all my fetishes?
- How can I remove a fetish from my profile?
Supporting Fetlife
- Does FetLife automatically re-bill me when my support is up?
- I mailed in a donation, how long till you get it?
- I want to support FetLife, but not show my badge
- How do I know how long my support runs for?
- Can I use Paypal to Support FetLife?
- How to gift support
- Can I use a credit card to Support FetLife?
- I just supported Fetlife, but I can’t see videos yet.
Suggestion Box
- Why do I only have three votes?
- How do I vote/unvote for a suggestion?
- I want to talk about a suggestion
- How do I find the Suggestion Box?
Kinky & Popular
- Kinky & Popular crashed my browser! What's up with that?
- How does my picture, video, or writing make it on to Kinky & Popular?
Fetlife Android App
Reporting Content
Come across something that does not feel right? Send us an email to report@fetlife.com.
Tech Support Group
Ask questions directly to our community in FetLife's Tech Support group.
Search Help Documents
Search our help documents to easily find the answer to your question.
Suggestion Box
Want to suggest improvements to FetLife? Join FetLife's Suggestion Box.
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