Need Help? We got's helping hands!
If you are looking for a little rub and tug we can't help but if you need help with FetLife you can check out our frequently asked questions below.
General
Profiles
- How do I change my nickname?
- How do I delete my account/profile?
- Can I deactivate my profile instead of deleting it?
- How do I put intro text about myself on my profile?
- My location isn't on your list, what do I do?
- I don't want everyone to know where I live, what do I do?
- Does FetLife allow multiple profiles?
- How do I make a secondary profile?
- Email Notifications
- How do I change my email address?
- What is the Main Feed? What's Latest Activity?
Pictures Videos And Writings
- How do I upload a picture to my profile?
- How do I upload a pictures to FetLife via email?
- Can I set my Pictures, Videos, or Writing to Friends only?
- I am getting a "Content type" error when uploading a picture - what formats are allowed?
- How can I add or edit the caption on a picture or video I've already uploaded?
- Can I re-order my pictures or videos, or put them into folders?
- How do I delete a picture or video I've uploaded?
- How do I embed a video?
- Can I embed a picture in a writing?
- How do I edit or delete my Writing?
- I want to delete a comment I made.
- Why would I want to love stuff?
- Is my picture's metadata safe?
Groups
- How do I change my group's name?
- How do I join/leave a group?
- How do I delete a new discussion I started in a group?
- How do I follow a thread?
- How do I start my own group?
- How can I add or remove group leaders?
- How do I remove or ban a memberfrom my group?
- How do I ban someone from my group if they've already left?
- I don't want to be a group leader anymore, what should I do?
- How do I make a thread sticky?
- How do I unembed a video in my group?
- The "mod" banned me from the group - what can I do about it?
- How do I delete my group?
Events
Content Copyright And Permissions
- I'm in a Picture/Video that was posted on FetLife, and I didn't give permission!
- Someone posted my work without my permission! Pic/Vid/Writing - Digital Millennium Copyright Act (DMCA) notice / takedown
- My work was taken down by mistake, what up with that Jerry?
- Questionable Copyright report
Tech Support
- Trolls in Fetlife don't work!
- Is there a mobile version of FetLife?
- Supported Browsers
- How do @ notifications work?
- Why did I get locked out?
Personal Safety On Fetlife
- How do I block another Member?
- What does a block do?
- Who have I blocked?
- How do I unblock someone?
- What can I do if someone is following me everywhere in FetLife (Restraining Order)?
- What’s a FetLife Warning?
- What’s a “Time-Out”?
- What’s a FetLife Ban?
- Why won't you ban their IP?
- I'm scared for my life - in real life!
Login Issues
- How do I change my password?
- I forgot my password! What can I do?
- I've already signed up to FetLife but I can't remember my nickname.
- Why can't you just send me my password?
- I can't login and I don't have access to my email address associated to my profile.
- What is a good password?
- After I enter my info, the page just refreshes
- I keep getting an error
Friends And Relationships
- How do I add/delete a friend?
- How do I add/change/delete a relationship with someone else?
- I can't update my relationship!
- Why can't I search by age/sex/etc?
Fetlife Mail
- I can’t send any more messages, what is this Spam/Jerkface thing?
- I’ve seen some text formatting, how can I do this?
- How do I delete or archive a Message?
- How can I find messages I archived or sent?
Fetishes
- How can I add a fetish not listed?
- I want to start over! How can I get rid of all my fetishes?
- How can I remove a fetish from my profile?
Supporting Fetlife
- Does FetLife automatically re-bill me when my support is up?
- I mailed in a donation, how long till you get it?
- I want to support FetLife, but not show my badge
- How do I know how long my support runs for?
- Can I use Paypal to Support FetLife?
- How to gift support
- Can I use a credit card to Support FetLife?
- I just supported Fetlife, but I can’t see videos yet.
Suggestion Box
- Why do I only have three votes?
- How do I vote/unvote for a suggestion?
- I want to talk about a suggestion
- How do I find the Suggestion Box?
Kinky & Popular
Reporting Content
Come across something that does not feel right? Send us an email to report@fetlife.com.
Tech Support Group
Ask questions directly to our community in FetLife's Tech Support group.
Suggestion Box
Want to suggest improvements to FetLife? Join FetLife's Suggestion Box.
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